Customer satisfaction, service and outstanding quality are our guiding principles for ensuring the position of our customers within our organization. We secure our future through a continuous improvement process (CIP) that enhances the quality of our products and services to the benefit of our customers. All of our employees embrace continuous process change and adaptation.
Our quality system
In order to fully meet our customer’s needs, we have installed a quality management system, which complies with the requirements of DIN EN ISO 9001 as well as the provisions and regulations of contractually applicable rules and standards. Environmental management and occupational health & safety management in accordance with DIN EN ISO 14001 and OHSAS 18001 is also implemented.
Our quality, environmental protection and occupational health & safety officers are responsible for the planning, monitoring and improvement of our Integrated Management System. The significance of their roles is underscored by their direct reporting to the management.
To ensure the effectiveness of the Integrated Management System, training and motivation are key priorities at Meyer Burger (Germany) GmbH.
With this statement, the management and all employees are committed to aligning their activities with the specifications in the Integrated Management handbook and collaborating on improvements.
Consolidating the three management systems into an Integrated Management System was a strategic decision in order to continuously enhance our company's potential.
The "6 Q’s" of Meyer Burger (Germany) GmbH:
1. Quality is geared towards our customers
2. Quality is achieved by our employees in all departments and at all levels
3. Quality encompasses multiple dimensions that are operationalized on the basis of various criteria
4. Quality is not a goal, but a never-ending process
5. Quality applies to our services as well as our products
6. Quality requires action and teamwork